Starmark Shipping Policy

At Starmark, our goal is to ensure your products are delivered swiftly and safely. Please review our shipping policy below to understand the delivery timelines, shipping charges, and how we handle your orders.

1. Delivery Time

• Kolkata (Main City): We offer 24-hour delivery within Kolkata city limits for orders placed within business hours.
• Rest of Kolkata (Suburban Areas): Orders for suburban areas around Kolkata will be delivered within 3-5 business days.
• Pan India: For all other locations across India, delivery will be made within 3-5 business days.

2. Shipping Fees

• Orders below ₹499: A flat shipping fee of ₹60 will apply.
• Orders ₹499 and above: Enjoy free shipping for all orders with a value of ₹500 or more.

3. Third-Party Courier Service

We have partnered with trusted third-party courier services to ensure your products reach you promptly and securely, no matter where you are in India.

4. Tracking Your Order

Once your order is shipped, you will receive a tracking number via email or SMS to track your delivery in real time.

5. Potential Delays

While we aim for prompt delivery, factors like weather, public holidays, or other unforeseen events may cause slight delays. We will notify you in the event of any such delay.

If you have any questions or concerns regarding our shipping policy, feel free to contact our customer support team.

Thank you for choosing Starmark, a part of Emami Frankross Ltd.